Swimming pools and spas provide an oasis from the hard concrete of our hectic daily lives. That’s why we at Mill Bergen Pool take them very seriously. For years we have been the leading dealer in pool and spa supplies and services in the Brooklyn area. Along with our extensive selection of the ultimate in pool and spa products, you’ll find an experienced and motivated customer service staff always willing and happy to help.

At Mill Bergen Pool, we offer pools adaptable to any backyard landscape. Choose from traditional shapes or free-form designs, and let us help you create the oasis you’ve been dreaming of. Or, if you’re looking to enhance your poolscape, check out our extensive selection of special options, ranging from unique water features to the perfect lighting for any pool or spa.

We know individuality is important, which is why we pay special attention to the interests of each customer throughout the entire design and development process. From the minute you walk through our door, meeting your needs is our top priority. Founded not only on excellent customer service, but also on the principles of hard work and a focused attitude, Mill Bergen Pool has a long list of satisfied customers. Call or stop by; you’ll be glad you did.

At Mill Bergen Pool you will find everything you need for your pool or spa.

• We care about our customers. For your convenience, we are open 7 days per week.
• We are a full service retailer that offers the highest quality and best-valued products available.
• The list includes in-ground and above ground pools, portable spas, a complete chemical line, and various accessories, including games and toys.
• We service all brands of pools and spas including commercial accounts such as hotels, schools and health clubs.

We are proud to be able to offer our customers a complete range of services including:

• Weekly/Monthly Maintenance Service Plans
• Repairs
• Renovations
• Leak Detection & Repair
• Crack & Structural Repair
• Plumbing Repair
• Vinyl Liner Replacement
• Swimming Pool Safety Covers and Child Protective Fencing
• Sales - All Pools & Spas

Our customer service, quality and expertise are recognized both by local industry professionals and major equipment manufacturers. And we are frequently called upon to solve problems for both.

For your convenience, we are available by appointment.

We look forward to offering you stellar pool service.  See you at the pool!

 
We handle all the details, design, permits, complete construction, and complete spa/pool management.

Your budget...your needs...our expertise...your great spa/pool experience!
 
Clientèle Rely on our Expertise:
 

• Starts with the initial design and planning of spa, pool, or combo
• Attending town board meetings for permits, wetland, and conservation considerations, as well as architectural review by local governance are all inclusive in our services.
• A detailed sequential construction plan of the overall spa, pool, or combo project is formalized; all phases of construction are established.
• Annual project coordination and maintenance of all projects are established.
• Client and family get to "jump in" after project completion.

Contact Us:
By email, submission form, or by phone. We are committed to your personal attention. Our first meeting answers your questions and leads to a visit to your home. Our custom spa and pool design group look forward to hearing from you.
 

Our Initial Meeting With You

An on-site meeting enables us to help you develop and articulate your spa/pool vision. This is an opportunity to get to know us, our expertise, and commitment to great projects. A review of our spa/pool portfolio gets the conversation going and your creative expression, budget, and the timing of your project become our focus.

Pre-Design & Budget Planning

After visiting your spa/pool proposed site,  we will create a preliminary design plan addressing your functional and aesthetic requirements. All site parameters such as building setbacks, wetland and conservation issues, and potential restrictions will be examined. Together we will develop a budget that accommodates your spa/pool strategy in project phases.

Visit Our Showroom or Online Gallery

We offer a unique opportunity to develop and realize your spa/pool vision with us.  View our workmanship, pool and spa features, the latest in computer technology and lighting, and essential supplies in the comfort of your home, business, or online. Choice matters and is established before we determine when to move forward and complete your spa/pool project goal.

Design, Development, and Contract

Design review, adjustments, and agreement sign off accommodates all your wishes before we proceed. Payment terms, expectations, and an action plan are defined.

Spa/Pool Permitting

We prepare construction drawings to submit along with all permit applications and forms. Depending on your local community government,  the plans and permits will be reviewed by the health, wetland, conservation, planning and zoning, and building department officers. You should be prepared for this process to take 2 - 8 weeks before a permit is issued. Permit time varies and is not within our control.

Pre-Construction Meeting

This meeting will take place on your site and you will be asked to attend with or without your architect. We will stake out the pool location and review our construction schedule with you. Special on-site instructions will be detailed, i.e. property accessibility.

Phases of construction
The construction of your pool will occur in phases that include excavation, forming, and steel in preparation for concrete, applying the concrete shell of the pool under pressure, setting tile, coping and terrace, and the application of the pool finish. The average length of construction is varies.

Pool Start-up

Once your pool is plastered, it is filled with water and the start-up process begins. Our service team will give you an in-depth orientation regarding the use and maintenance of your new swimming pool.

Service

Our comprehensive service team will custom tailor a service agreement for your specific needs and requirements. Our maintenance commitment is second-to-none.

Mill Bergen Pools  offers a wide range of pool sales and service, pool maintenance, and swimming pool products. While your swimming pool provides hours of enjoyment for you and your family, wear and tear, nature, and simply age can restrict you from using your pool or spa as often as you desire. Mill Bergen Pools has the ability to address issues such as leaks, cracks, and mechanical failures, which can and do happen as a result. Our personnel are experts at leak detection, pump and filter repair, as well as resurfacing and crack repair. Trust that we will use the most advanced and proven methods to rid you of these potentially serious and time consuming problems.

We are very serious when it comes to the quality of the devices we choose for our clients. We research the market and keep ourselves up-to-date on the latest and most cutting edge products available. We, on behalf of our clients,  only deal with  manufacturers' products that have proven performance and reliability, such as Pentair pumps and filters, Polaris pool cleaners, and Raypak heaters (see brand-affiliation section) for superior quality and value, Mill Bergen Pool is ready to service your pool every pool season.

Pools crack because ...

The most common cause of pool cracks is ground movement. Certain construction issues and freezing conditions, while not common, can also cause pools to crack.

Soil shifting, flooding, and freezing temperatures are all conditions that negatively affect the structural integrity of your pool. Is your pool leaking water? Let us help you determine when leaks are serious enough to require repair. We will consult with you on how to determine exactly where and how severe your leak is. Once this area is located, our service personnel will take the appropriate actions to fix the problem. One phone call is all it takes to get your pool back in proper working order. Our goal is to help you enjoy your pool without distraction.

Cracks in your pool surface are concerning but common. The most common cause of pool cracking is ground movement. Not all cracks need to be addressed as emergencies however, so let us perform a dye test to see if they are indeed cause for immediate concern. We will pinpoint and repair leaking cracks before they become unmanageable.

Severe cracking can be the source of water loss in your pool. If your pool is leaking water, an epoxy injection followed by a topcoat of a flexible waterproof membrane and a plaster patch sealant is our typical protocol. In extreme circumstances, the structural integrity of your pool may be compromised and therefore also deserves immediate attention. We are qualified to address these issues as well.

Cracks

The focus of crack repair is to prevent further leakage of water through existing pool cracks. In some cases, the structural integrity of the pool will also be addressed.

Mill Bergen Pools: Fixing Any Problem

Since all crack situations are different, there is no guarantee that the fix will be permanent. Unless the cause of the crack is identified and addressed, the pool may continue to crack.

Repairing Cracks

Surface cracks are not uncommon in swimming pools. If there is water loss in the pool, these cracks can be dye tested to see if they are leaking. Surface cracks that do not leak do not necessarily need to be repaired.

How We Solve Problems

The first step is to saw-cut any cracks and chip out the plaster to expose the gunite. At this point the crack is evaluated for repair. Any cracks smaller than 20 mil. will not accept injection of epoxy and will be top-coated only. The topcoat provides a flexible waterproof membrane to prevent water leakage through the crack.

In cases where the pool has cracked in excess of 20 mils but not greater than ¼”, the crack will be pressure injected with epoxy or in essence, “glued” back together. The epoxy will be allowed to set for several days and then the epoxied crack will also be top-coated with a flexible waterproof membrane. In each case, after the topcoat is complete the materials will be allowed to cure, at which point a plaster patch can be applied.

In severe cases where there is damage to the gunite or to the rebar in the gunite, areas may need to be jackhammered out and rebar replaced/added to solve the problem. In cases where this work is required, additional charges will apply.

Plaster Patches

In cases where the entire pool is not being replastered, the repaired area will be patched. Every attempt will be made to match the existing plaster, however due to the many factors that created the “current” condition/look of the plaster, there is no guarantee that the plaster patch will match the existing plaster.

Important:

• Because we cannot control the movement that causes cracking, cracks are warranted for 30 days.
• There is no guarantee that the plaster patch will match the existing plaster.
• During the repair process, the pool is typically drained, and while we make every effort to ensure that it is drained properly, we can not be responsible for any damage that results from the draining of the pool.

Empty pools are inherently dangerous. It is the homeowner’s responsibility to ensure that all sprinkler systems are turned off and that small children and pets are kept away from the empty pool.